Regulatory documentation
Statement of purpose
This page summarises the blip Statement of Purpose as required under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Provider and registration details
Registered provider
Blip Healthcare Ltd
CQC registration (England)
Pending: Treatment of disease, disorder or injury
HIW registration (Wales)
Pending: Treatment of disease, disorder or injury
Registered Manager
Vivien Beni, Registered Mental Health Nurse (RMN)
Service type
Independent mental health provider for children, young people and young adults
Age range
7 to 25 years
Delivery model
Telehealth (clinical-grade videoconferencing). In-person in Shropshire and adjacent counties from month 12 of operation.
Regulated activity
Treatment of disease, disorder or injury
Contact
enquiries@blip.org.uk
Aims and objectives
- To provide timely, evidence-based assessment and treatment for children, young people and young adults aged 7 to 25 presenting with mental health difficulties.
- To deliver care through a multidisciplinary team in a way that is safe, effective, caring, responsive and well-led.
- To involve young people and their families as partners in assessment, care planning and review.
- To measure outcomes using validated clinical tools at set points in the pathway and to publish those outcomes transparently.
- To work collaboratively with GPs, schools, commissioners and other agencies to support continuity of care.
- To obtain and maintain CQC and HIW registration and to meet or exceed the standards set out in the blip Service Specification.
Regulatory registration
Registering with CQC and HIW
Blip Healthcare Ltd is in the process of registering with the Care Quality Commission (CQC), which regulates health services in England, and Healthcare Inspectorate Wales (HIW), which regulates health services in Wales. Both registrations are pending. The regulated activity is Treatment of disease, disorder or injury.
The Registered Manager is Vivien Beni, Registered Mental Health Nurse. Clinical oversight sits with the Clinical Lead, who chairs the weekly MDT.
Regulated activities provided
All activities are delivered within the registered scope and under the clinical governance arrangements described in this statement.
Assessment
Standardised clinical assessment covering mental health history, current difficulties, risk, school and social functioning, and family context. Completed by a senior clinician within three weeks of triage.
Care planning
A written care plan agreed with the young person and family following the MDT formulation. Sets out the intervention type, lead clinician, frequency and duration of sessions, and how progress will be measured.
Intervention
Therapy, occupational therapy, family work, psychiatric consultation and youth support work delivered as set out in the care plan. Delivered by telehealth as standard.
Review
Outcome measures repeated at weeks 6, 12 and discharge. The clinician reviews scores with the young person and family and adjusts the care plan where the data suggests a different approach.
Discharge and follow-up
A written discharge summary sent within five working days of the final session. A brief follow-up call offered at 30 and 90 days post-discharge.
Governance structure
Clinical Lead
The Clinical Lead chairs the weekly MDT, holds final clinical accountability for all cases, and is responsible for clinical governance including incident management and serious case reviews.
Registered Manager
Vivien Beni (RMN) is the Registered Manager, with both CQC and HIW registration pending. She is responsible for the day-to-day running of the service, regulatory compliance and safeguarding.
MDT
Every active case is discussed at the weekly multidisciplinary team meeting. The MDT produces a formulation and care plan for each new case and reviews progress at set intervals.
Safeguarding
A Safeguarding Policy is in place. The Registered Manager is the Designated Safeguarding Lead. Risk assessments are completed at assessment, updated at every review, and repeated where any new concern arises.
Complaints
A written complaints procedure is available to all service users. Complaints are acknowledged within two working days and investigated within 20 working days. Unresolved complaints may be referred to the Parliamentary and Health Service Ombudsman.
Full statement available to download
The complete Statement of Purpose, including all appendices, is available as a PDF for commissioners, referrers and anyone who wishes to read it in full.